Telephony

Extension Assignment: Telephony services, inclusive of extensions, enable the assignment of unique identifiers to users or departments within an organization. These identifiers can be numeric codes used for internal communication.

Internal Communication: Extensions streamline internal communication by allowing employees to dial each other directly, bypassing the need for a central receptionist. This includes communication between various devices such as IP phones, softphones installed on computers or mobile devices, and traditional analog phones.
Call Routing: Telephony systems with extensions efficiently route incoming calls to the appropriate extension, whether it’s an IP phone, softphone, or analog phone, based on preset configurations or automated attendant menus.

Telephony

Telephony

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